At Moments Always Remembered, we strive to make the delivery of your personalized treasures as smooth and delightful as the experience of creating them. Here’s everything you need to know about our shipping process:

1. Shipping Options: We offer several shipping options to cater to your needs. During the checkout process, you can choose the shipping method that suits your timeline and budget.

2. Processing Time: Each item at Moments Always Remembered is crafted with care and attention to detail. Our processing time varies based on the complexity of your customization. Generally, please allow 3-5 business days for the creation of your unique piece.

3. Estimated Delivery Time: The estimated delivery time depends on your selected shipping method and your location. Standard shipping within the United States typically takes 3-5 business days. For international orders, delivery times may vary.

4. Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your package and get real-time updates on its location.

5. Shipping Costs: Shipping costs are calculated during the checkout process based on the weight of your order and the selected shipping method. We aim to provide transparent and competitive shipping rates.

6. International Shipping: Yes, Moments Always Remembered ships internationally. Please note that international shipping may be subject to customs duties and taxes, which are the responsibility of the recipient.

7. Order Changes and Modifications: If you need to make changes to your order or address after placing it, please contact our customer service team as soon as possible. We’ll do our best to accommodate your request.

8. Delays and Issues: While we strive for timely deliveries, some factors like weather, customs, or other unforeseen circumstances may cause delays. If you encounter any issues with your shipment, please reach out to our customer support team for assistance.

We want your experience with Moments Always Remembered to be as exceptional as the memories we help you preserve. If you have any further questions about our shipping process, feel free to contact us through our Customer Support page.

Thank you for choosing Moments Always Remembered.